Observations about the Spring Thaw
So it's May, my last post was in November '09. The Dark is over, holidays and after holiday Taxes, the rain blahs are all behind us now. Have shot a few good photographs since my last post and am very pleased with my newest equipment addition, my tripod and ballhead. Panoramas and landscapes have improved. I will be getting out more as the weather warms. I always know Summer is close when it's my sisters birthday. The family birthdays in April & May and the other seasonal changes remind me that it's the time of flowers. That early morning let's go fishing smell of the moist northwest forest air is one of my favorite things.
It's also software upgrade time. Upgrading the old laptop to Snow Leopard caused a crisis in my catalog management. My Expression Media DAM tool is no longer able to reflect the actual thumbnail after adjustment of the RAW file in Capture NX2. So I am looking for a replacement tool. I found a fine tool called AtomicView out of Europe, it is very fast and has a nice UI, but it can't view the revised RAW file either.
It is frustrating that the embedded jpeg file which should reflect the last saved raw scripted edits appears not to be saved into the NEF file.
I intend to move to another tool at the end of the day. But while I am still looking for a catalog solution. I am sure I am leaving the Microsoft tool, it's just a matter of when. At least AtomicView reads their forums. Over on the Microsoft support site there is a thread, the most attended thread, which is a very thorough discussion of what the available alternatives are to the Expression Media Pro tool. You have to acknowledge that support and development of a product is on it's last legs when the company doesn't bother to read it's own user support forums. Customers are the life blood of any software package, and when the firms own forum hosts the discussion of how to move on, you have to admit being patient further is probably foolish.
The summer is coming, and the pictures will flow from the camera. Perhaps we'll get a patch to the software after all. But I am taking this lesson in company commitment and enthusiasm seriously. The small startup with the positive and supportive forums focused on the customer and the other approach.
Listed below are links to blogs that reference this entry: Observations about the Spring Thaw.
TrackBack URL for this entry: