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January 3, 2006

The Holiday Flipside: Store Returns

In a recent PMA Newsline edition, the topic that every shopper dreads came up: returning items to the retailer. There is a growing trend among retailers to become more aggressive on return conditions as well as identifying customers who have been abusing return policies. With the explosion in consumer electronics purchases, shutterbugs should pay particular attention. The PMA article recommends the following:

* Consumers should check the return policies of the retailer carefully - i.e., the "brick-and-mortar" stores may have differing policies from that of the website.

* Some larger chains have specific date-ranges for purchases made over the holiday season, but high-end items such as computers and digital cameras may have even more restrictive periods.

* For items or gifts that cannot be returned, consider reselling them. Receller, an eBay spinoff, has simplified the selling and marketing process by providing a full-up middleman service for individuals who have no time or interest in the traditional DIY process.

Posted by covey22 at January 3, 2006 3:33 PM